Buying From Us

PLEASE NOTE THAT WE ARE ONLY ABLE TO SELL TO CUSTOMERS WHO RESIDE IN THE UNITED KINGDOM ONLY, WE CAN NOT UNFORTUNATELY SEND ANY ORDERS OVERSEAS INCLUDING THE WHOLE OF IRELAND

We have a number of ways that you can currently purchase from us.

If you don’t require a lot of fire equipment but occasionally need to purchase then why not use our e-commerce store, where you can can purchase fire equipment listed here at reasonable prices by the use of a Credit Card on line or via the telephone. 

Alternatively you can call us order your parts & pay by card over the phone.

Did you also know that our on line shop is also now compatible with all mobile devices, so if you need some help with parts or information download us to your smart phone, log in & away you go!

Our office hours are Monday-Thursday 0900-1600, Friday 0900-1500 though sometimes due to onsite commitments we may not be able to take your calls, however we do recommend emailing us via our "contact" page where we can pick these up remotely & respond

PLEASE MAKE YOURSELF AWARE THAT CERTAIN PRODUCTS ON THIS WEBSITE THAT ARE DEEMED AS "EXEMPT OF OUR RETURNS POLICY", THESE HAVE BEEN CLEARLY LISTED & SHOWN IN RED BOLD ON EACH PRODUCT PAGE - THESE INCLUDE BUT ARE NOT LIMITED TO - WINDOW & DOOR ACTUATORS, LINEAR MOTORS, ROOF VENTS, SMOKE DAMPERS & PENTHOUSE LOUVRES.

PLEASE NOTE THAT SOME EQUIPMENT LISTED ON THIS SITE MAY BE ON A MUCH LONGER DELIVERY TIME DUE TO STOCK LEVELS & MANUFACTURING REQUIREMENTS, SO IF YOU ARE UNSURE ABOUT A CERTAIN PRODUCT THEN PLEASE CALL US BEFORE PLACING AN ORDER ON 01621 397288.

PLEASE NOTE THAT DUE TO DEMANDS & STOCK LEVELS, WE CAN NOT ALWAYS GUARANTEE NEXT DAY DELIVERY, SO PLEASE ALLOW 3 DAYS FOR STOCK TO BE DELIVERED, HOWEVER MOST DETECTORS & POWER SUPPLIES ARE NORMALLY DELIVERED NEXT DAY IF THE ORDER IS PLACED BEFORE 1200