About Us

Welcome to Fire Supplies Website.

We hope that you find our website useful.

PLEASE NOTE THAT WE ARE ONLY ABLE TO SELL TO CUSTOMERS WHO RESIDE IN THE UNITED KINGDOM ONLY, WE CAN NOT SEND OVERSEAS, INCLUDING ALL OF IRELAND

We are here not as a typical "e-commerce" site, faceless & non-helpful, but here as part of Fire Supplies long term strategy of providing Customer Services, Technical Support & Resource Library for ALL trades, including Electrical Contractors, Fire Trade, Consultants & Specifiers.

It is our intention to provide a full retail & wholesale service including specifying fire systems, providing full technical support to electrical contractors, providing a FULL media library of datasheets all in one place.

So, how do we differ from the other e-commerce/supplier sites currently on the market place?

  1. The owners ACTUALLY come from & work in the Fire Industry so we KNOW what we're selling.
  2. We only stock & supply equipment we can 100% guarantee & fully support
  3. We can offer full 3rd party certification of fire alarm systems via our partner Companies to help the electrical industry
  4. We ARE electrical contractor friendly & have been for 15 years supporting the electrical industry
  5. We are contactable (Monday-Thursday 0900-1600, Friday 0900-1500), where we will help you with advice or technical queries. We won't ask you to "email in we'll get back to you", we are real & have over 25 years of site experience & do not hide behind the internet
  6. Please note that we can only offer advice on the product ranges we stock & to customers that have purchased from us, it is our advice only however & if you are in any doubt please contact a suitable professional company, we an take no responsibility for any advice given over the telephone.
  7. We can not offer technical advice on your site with issues, this is the job of the relevant manufacturer/service provider of which you should have training experience & a maintenance contract in place.

If you want to find out more then please contact us on our "contact" page.

We look forward to working with you.

PLEASE NOTE THAT THE MAJORITY OF A OUR ADDRESSABLE CONTROL PANELS ARE NOW ON A 10-15 PLUS DAY DELIVERY TIME DUE TO STOCK LEVELS & THAT HOCHIKI HAVE A CONTINUING STOCK LEVEL/MANUFACTURING ISSUE - PLEASE CONTACT US BEFORE ORDERING TO ENSURE WE HAVE SUFFICIENT STOCK.

PLEASE NOTE THAT DUE TO DEMANDS & STOCK LEVELS, WE CAN NOT ALWAYS GUARANTEE NEXT DAY DELIVERY, SO PLEASE ALLOW A MINIMUM OF 3-5 DAYS FOR STOCK TO BE DELIVERED.